With Video Stream Server version 1.0.0 and Video Stream iOS version 1.1 embedded and external subtititles in the .srt, .ssa, .ass formats are supported. External subtitles filenames should start with the same name as the video file and can be placed in the same folder as the video file, or in a 'subs' or 'subtitles' sub-folder.

Yes! In preferences select 'Enable access over Internet' and 'Automatically map port'. In most cases streaming should then work without any extra configuration. The most common issues with 3G stream is your modem/router's firewall and if it is compatible with automatic port mapping standard.

Things to check:
• You have "enable access over internet" checked in the server preferences, as well as "automatically map port" on the advanced menu
• Verifying on your router that the port map has worked, try configuring the port mapping manually, you will need to look at your modem's router manual to see how to do this, as every model is different. The default port is 8683.

For TV Out functionality you need to be running iOS 4.0 or higher; and use the Apple Composite AV Cable, the Apple Component AV Cable or a 3rd party compatible option. Once you have one of these cables, you simply plug it into the device and then into your tv. VideoStream automatically detects when one of the cables is attached and hooked up to your tv and sends output to it.

Video Stream not only provides a fantastic means of viewing videos/movies that aren't normally recognised by the iPhone/iPad but it also allows you to convert and import these for local viewing (eg: for those times when you don't have a wifi/3G signal). Simply hold your finger down on the thumbnail of any video for a few seconds and a popup will appear asking if you wish to 'CONVERT' the movie. Tap the button and you are off and running. You'll see a little 'spinner' symbol in the conversion menu and a number to reflect the number of movies queued for conversion. Once converted this progress indicator will disappear and on the iPad will be replaced by a green light to indicate your file(s) are ready for importing. To import converted movies, click on the 'CONVERSION' menu then simply tap the thumbnail of the freshly converted movie to have it wirelessly transferred to your device. Imported movies are stored under LOCAL FILES.

There are two reasons a video might be constantly buffering, wireless bandwidth and CPU limitation. If you are streaming from a high definition source (such as a 720 or 1080 Blue Ray rip) the most common limiting factor is the CPU power in the server. You can check the CPU usage of the server in Activity Monitor (for Macs) or Task Manager (for Windows). If the CPU is sitting on 100% usage, this is most likely the problem. If its not and there is idle CPU power, the issue is likely  the quality of your wireless connection.  If you can not upgrade your hardware to attain suitable performance, you will need to lower the streaming quality of your videos. On VideoStream on your iPad, iPhone or iPodTouch, go into Settings and try the SD and then Low quality options.

Simply right click the VideoStream icon in the system tray (Windows) or the menu item (Mac) and bring up preferences to ensure that "Start at login" is ticked.

For most people, the automatic detection of the server is automatic and VideoStream will connect quickly over local wireless. If you are having issues finding and connecting to the server, please try the following troubleshooting steps:

1. Install Bonjour if you're running Windows.

   Bonjour is a program designed by Apple that will let Video Stream find your server more easily. It can be downloaded from

   http://support.apple.com/kb/dl999

2. Check you are running the latest version of the server.

   The latest version can be found here http://collect3.com.au/videostream-server

3. Reboot your iPhone, iPod Touch or iPad by holding down both the power and the home buttons for around 10seconds. 
4. Temporarily disable any firewalls running on your PC or Mac that has the server software on it. If the connection works with the firewall disabled, you will need to explicitly add a firewall hole for VideoStream. Consult your firewall manual on how to do this, as every firewall is different.
   
   
5. If you know your computer's IP address, from version 1.1 you can enter the following into Mobile Safari on your device to force a manual connection.
   for VideoStream Paid: videostream://connect/ip:port
   for VideoStream Free: videostreamfree://connect/ip:port

6. If you are still having problems, please submit an error report
   

   An error report can be submitted by going to 'Preferences' in the Server then click on 'Support' and finally 'Send Report'

   Please make sure you include your email address so we can contact you with a solution

You generally don't need to unauthorize a device, unless you no longer want that device to be able to access the server. Leaving a device authorized will not leave the application connected, or drain the device's battery. Authorization just means that the server will remember that device and allow it to connect. 

If you are selling your device or giving it to another member of the family, you might decide to unauthorize the device to prevent it from connecting.

To delete an account, as the Master account user, simply swipe across the account you would like to delete. This will then display a red delete button to allow you to delete the account.

If the authorization code is not appearing on your iPad, iPhone or iPodTouch when the server asks you to enter it, please try the following troubleshooting steps:

Windows

To get to preferences under Windows you need to right click on the Video Stream icon on the task bar, the icon is a little black play button.

Sometimes you may need to press the 'Show hidden icons' button on the taskbar to reveal the icon

To get to preferences under Mac OSX click on the Video Stream icon on the top menu bar